North Coast Appliance Repair Website Privacy Policy
This Privacy Policy describes the practices North Coast Appliance Repair (we, our, or us) follows regarding the collection, use, sharing, and protection of personal and non-personal information obtained through our website. Users visiting our website or utilizing our call request forms consent to these practices and terms. If you do not agree to this Privacy Policy, please refrain from using or submitting information through our website.
Information Collection and Use
Our website may collect personal information that you voluntarily provide to us through our service request form, including your name, phone number, email address, physical address, and nature of appliance-related request. We use this information primarily to respond to your inquiries, schedule service appointments, improve customer service, and communicate with you regarding your requests and the status of your appliance repairs.
We also collect certain non-personal information automatically when you visit our website. This information may include browser type, IP address, referring URL, pages viewed, and browsing patterns. We use cookies, web beacons, and similar tracking technologies to collect this non-personal information. This appears only in aggregated form to improve your browsing experience, analyze website usage, and optimize website performance.
Sharing and Disclosure of Information
By submitting your personal information through our call request forms or contacting us by phone, you explicitly consent to allow North Coast Appliance Repair and our trusted partners to contact you via phone call, text message, or email for service-related communications and responses.
You acknowledge and agree that personal information submitted to us may be shared with trusted partners and service providers who work with or assist North Coast Appliance Repair in delivering appliance repair and related services. Our partners have agreed to maintain appropriate levels of confidentiality and security in handling customer data.
We may also disclose your information as necessary to comply with applicable laws and regulations, respond to lawful requests from public authorities, protect legal rights and property, or ensure our community's safety.
Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to gather non-personal information to improve our website's usability and your overall browsing experience. Users may manage or disable cookies through their web browsers; however, disabling cookies could affect the functionality of the website.
Security Measures
We implement reasonable technical, physical, and administrative safeguards designed to protect your personal information from unauthorized access, misuse, alteration, or destruction. However, due to the inherent nature of the internet, we cannot guarantee complete security or confidentiality over data transmitted online.
Limitation of Liability and Dispute Resolution
By using our website and services, you agree to waive your right to sue or initiate litigation against North Coast Appliance Repair or our partners over disputes arising from your interaction with our website or related services before engaging in direct negotiations with us to resolve the matter amicably.
You expressly agree that the maximum compensation available to you in connection with any dispute or claim arising from your use of our website or services is limited to $100. Additionally, you acknowledge and agree that any party engaging in a dispute shall bear their own legal fees, court costs, and related expenses.
Your Opt-Out Rights
If you would like to opt-out of future communications or wish to review, correct, or request deletion of personal information you have submitted, please directly contact us by phone at (917) 814-4675.
Changes to this Privacy Policy
North Coast Appliance Repair reserves the right to revise or update this Privacy Policy as appropriate. We encourage you to review this policy periodically to stay informed about how we collect and protect your information.
Contact Information
For questions or concerns about this Privacy Policy or practices related to your information, please contact North Coast Appliance Repair at (917) 814-4675.
